Posts Tagged ‘microsoft’

Microsoft’s Plans to Use AI to Automate Support Tasks Streamlining Support Processes Microsoft reportedly plans to use artificial intelligence (AI) to automate some of its customer support tasks, starting with its Xbox gaming console. The company is said to be developing an AI chatbot to handle basic support questions for Xbox, with the goal of…

The Sneaky New Windows Update Forced Bing Default Microsoft recently pushed out a Windows update designed to change your default search engine to Bing without permission. Upon installing the update, many users found that their default search provider had been switched from Google or another engine to Microsoft’s own Bing. This sneaky tactic left some…