How to Change Your Appearance in Once Human (Now Free)

You can now change appearance in Once Human for free. Since the version 3.0.7 update on September 28, 2026, reshaping your face and body and dyeing your hair at the Floor Mirror no longer costs anything, so you don't need a Chrysalis Token or Butterfly Dye any more. Here's how it works now, and what happens to any tokens you already bought.

Changing your appearance in Once Human at a glance

How do you change your appearance in Once Human?

1. Build a Floor Mirror in your territory if you don't have one. It's a furniture item in the build menu (press B on PC and open the Furniture tab).
2. Interact with the Floor Mirror to open the character editor.
3. Reshape your face and body, or use the color palette to change your hair color.
4. Save your new look. Because it's free, you can come back and change it again whenever you like.

Starry Studio says you can now visit the Floor Mirror "at any time to freely reshape" your face and body and change your hair color "without any item consumption requirements".

Is changing appearance in Once Human free now?

Yes. In a September 2026 developer blog, Starry Studio said the old system was "overly complex": to tweak your look, you had to understand two different items, buy them in the shop, then go back to the mirror to use them. The studio wanted players to "prioritize trying the styles you like" instead of worrying about the cost first. The change arrived with the version 3.0.7 update on September 28, 2026 (Pacific time).

What happened to Chrysalis Tokens and Butterfly Dye?

Both items have been withdrawn from every sales channel: the Shop, the Wish Bazaar, the new and returning player recruit shops and currency quick redeem. If you already have some, they don't become useless. You can convert them into Colorful Badges:

• Chrysalis Token (used for face and body reshaping): 120 Colorful Badges each.
• Butterfly Dye (used for color-palette hair dye): 60 Colorful Badges each.

Can you get a refund for Chrysalis Tokens?

If you bought them recently, yes. Starry Studio says players who bought Chrysalis Tokens or Butterfly Dyes from the Shop with Crystgin or Colorful Badges in the three months before the September 28 update get a full refund of the currency they spent. Anyone who bought Metamorphosis Tokens in that period gets a 70% Crystgin refund.

Do old appearance presets still work?

They should. The 3.0.6 bug fixes on September 17 included a fix for an issue where "some players' old appearance preset data could not be used", so saved presets from before the change work again. If one still doesn't load, it's worth reporting to Starry Studio's support.

Image: Starry Studio

Is Once Human on PS5 and Xbox?

Yes. Once Human launched on PC (Steam) in July 2024, then came to mobile and to PlayStation 5 and Xbox Series X|S. It's free to play, from Starry Studio and NetEase Games, and the Isles of Abyss ocean expansion was revealed at Gamescom 2026. Starry Studio keeps updating it regularly: version 3.0.7 also added the Golden Autumn event, which runs from September 29 to October 14 (server time).

Watch the Once Human console trailer

More Once Human guides on iGame Magazine

• How to unlock Rain Man in Once Human – one of the game's biggest Deviants
• How to find and use Mr. Wish – the Deviant you'll want early
• How to use Hydraulic Generators – powering your territory
• The Once Human roadmap – what Starry Studio planned next

Once Human appearance FAQ