{"id":18653,"date":"2024-09-18T12:59:33","date_gmt":"2024-09-18T12:59:33","guid":{"rendered":"https:\/\/igamemag.com\/quick-fixes-for-frostpunk-2s-directx-12-not-supported-error\/"},"modified":"2024-12-02T12:17:43","modified_gmt":"2024-12-02T12:17:43","slug":"quick-fixes-for-frostpunk-2s-directx-12-not-supported-error","status":"publish","type":"post","link":"https:\/\/igamemag.com\/en-gb\/quick-fixes-for-frostpunk-2s-directx-12-not-supported-error\/","title":{"rendered":"Quick Fixes for Frostpunk 2&#8217;s &#8216;DirectX 12 Not Supported&#8217; Error!"},"content":{"rendered":"\n\n\t<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/spcdn.shortpixel.ai\/spio\/ret_img,q_cdnize,to_auto,s_webp:avif\/igamemag.com\/wp-content\/uploads\/2024\/09\/wp11484440-1-1024x576.webp\" alt=\"Frostpunk 2 DirectX 12 error solution image 1\" width=\"1024\" height=\"576\" \/><\/p>\n<p>The dreaded &#8220;DirectX 12 not supported&#8221; error in Frostpunk 2 can ruin your gaming experience. Don&#8217;t worry; we&#8217;ve got you covered with quick fixes. This issue has plagued many players since the game&#8217;s beta, preventing them from launching and enjoying the game. Fortunately, the Frostpunk 2 DirectX 12 error solution is simple. Here&#8217;s how to get back to your city-building.<\/p>\n<h2>Update Your Graphics Drivers<\/h2>\n<h3>For NVIDIA Users<\/h3>\n<p>If you encounter the Frostpunk 2 DirectX 12 error, your system&#8217;s DirectX version may be outdated. Start by updating your graphics drivers. For NVIDIA card owners, download the Geforce Experience app. This app will detect and install the best game-ready driver to run Frostpunk 2 smoothly.<\/p>\n<h3>For AMD Users<\/h3>\n<p>If you own an AMD card, download the Radeon software instead and install the latest driver. Updating your drivers often solves this error and ensures optimal game performance.<\/p>\n<h2>Modify Game Configurations<\/h2>\n<h3>Tweaking Game Files<\/h3>\n<p>Another Frostpunk 2 DirectX 12 error solution involves modifying the game&#8217;s configuration files. Follow these steps:<\/p>\n<ol>\n<li>Close the game.<\/li>\n<li>Open <em>Windows Explorer<\/em> and navigate to: <code>C:UsersUserAppDataLocal11bitstudiosFrostpunk2SteamSavedConfigWindows<\/code>.<\/li>\n<li>Open the &#8220;Game&#8221; text file.<\/li>\n<li>Find the line &#8220;IntSetting[10],&#8221; and change &#8220;Current=2&#8221; to &#8220;Current=1&#8221;.<\/li>\n<li>Save the file and relaunch the game.<\/li>\n<\/ol>\n<p>This workaround has proven effective for many players experiencing this error.<\/p>\n<h2>Verify Game Files on Steam<\/h2>\n<h3>Fix Corrupted Files<\/h3>\n<p>If the previous solutions don&#8217;t work, verifying the game&#8217;s files might be the Frostpunk 2 DirectX 12 error solution you need. Here&#8217;s how:<\/p>\n<ol>\n<li>Open your <em>Steam<\/em> library and go to the <em>Frostpunk 2<\/em> page.<\/li>\n<li>Click on the gear icon and go to <em>Properties.<\/em><\/li>\n<li>Under the <em>Installed files<\/em> tab, click <em>Verify integrity of game files<\/em>.<\/li>\n<li>Wait for the process to complete before relaunching the game.<\/li>\n<\/ol>\n<p>This step can fix any corrupted files that may be causing the error.<\/p>\n<h2>Contacting 11-bit Studios<\/h2>\n<h3>Report the Issue<\/h3>\n<p>If the Frostpunk 2 DirectX 12 error solution steps above don&#8217;t work, consider submitting a report to 11-bit Studios. Include your system&#8217;s DxDiag file to help the developers identify the issue. To generate the file:<\/p>\n<ol>\n<li>Click on <em>Start<\/em> and type &#8220;DxDiag&#8221; in the search bar.<\/li>\n<li>Launch the <em>DxDiag<\/em> tool.<\/li>\n<li>Click <em>Save all information<\/em> and save the &#8220;Dxdiag.txt&#8221; file.<\/li>\n<li>Send this file with your report to the developers.<\/li>\n<\/ol>\n<p>These fixes should help you get back into the icy world of Frostpunk 2.<\/p>\n<p>If these above tips have not helped, here is the basic troubleshooting for crashes via the <strong><a href=\"https:\/\/steamcommunity.com\/app\/1601580\/discussions\/1\/7845908683578053230\/\">Steam Community website.<\/a><\/strong><\/p>\n<h4>BASIC TROUBLESHOOTING FOR CRASHES<\/h4>\n<h4><em>FIRST TRY THESE STEPS:<\/em><\/h4>\n<p><b>Change in-game settings:<\/b><\/p>\n<ul>\n<li>Please, make sure to install the game on an\u00a0<b>SSD drive<\/b>, not an\u00a0<b>HDD<\/b>\u00a0drive<\/li>\n<li>Lower in-game graphical settings<\/li>\n<li>Limit your\u00a0<b>FPS<\/b>\u00a0to 30, 45 or 60<\/li>\n<li>Change\u00a0<b>Upscaling<\/b>\u00a0from\u00a0<b>FSR<\/b>\u00a0to\u00a0<b>TSR<\/b>\u00a0or, if the change will not help,\u00a0<b>Disable<\/b>\u00a0it<\/li>\n<li>Change\u00a0<b>Upscaling Quality<\/b>\u00a0to\u00a0<b>Performance<\/b><\/li>\n<li>Disable\u00a0<b>Frame Generation<\/b><\/li>\n<li>Enable\u00a0<b>Vertical Sync (V-Sync)<\/b><\/li>\n<li>Change Screen Mode to\u00a0<b>Windowed<\/b><\/li>\n<\/ul>\n<p><b>If you are unable to even launch the game:<\/b><\/p>\n<ul>\n<li>Please, go to C:UsersUserAppDataLocal11bitstudiosFrostpunk2SteamSavedConfigWindows<\/li>\n<li>Open &#8220;Game&#8221; file<\/li>\n<li>In the line &#8220;IntSetting[10]&#8221; change &#8220;Current=2&#8221; for &#8220;Current=1&#8221;<\/li>\n<li>Save<\/li>\n<\/ul>\n<b>Ultra Wide resolution is not fully supported<\/b><br \/>\nIt&#8217;s recommended to avoid playing in Ultra Wide resolution for the time being. We&#8217;ve identified some compatibility issues in this aspect, and we&#8217;re currently working on resolving them for the full release. In the meantime, we suggest using a different resolution setting to ensure a smoother gaming experience during Frostpunk 2 beta.\n<p><b>Delete Config folder:<\/b><\/p>\nConfig Folder can be found here:<br \/>\nC:Users***YOUR USERNAME***AppDataLocal11bitstudiosFrostpunk2SteamSaved\nIF THE STEPS ABOVE DID NOT HELP PLEASE FOLLOW THE STEPS BELOW:\n<p><b>PLEASE REMEMBER TO RESTART YOUR PC AFTER EVERY SOLUTION<\/b><\/p>\n<p><b>Make sure you are not overclocking your PC:<\/b><\/p>\n<p>Please try turning off overclocking software like MSI Afterburner, Gigabyte Control Center, or any other similar software.<\/p>\n<p><b>Make sure the right GPU is set:<\/b><\/p>\n<p>If you have integrated GPU in addition to your gaming GPU (which is the case in most laptops) please, check if the game is running using the right Graphic Card. Please, follow the steps\u00a0<strong><a href=\"https:\/\/steamcommunity.com\/linkfilter\/?u=https%3A%2F%2Fwww.microsoft.com%2Fen-us%2Fwindows%2Flearning-center%2Fhow-to-check-gpu\" target=\"_blank\" rel=\"noopener\">HERE\u00a0<\/a><\/strong>[www.microsoft.com]<\/p>\n<p><b>To manually set the preferred GPU to The Frostpunk 2 app please follow the steps below:<\/b><\/p>\n<ol>\n<li>Select the\u00a0<b>Start<\/b>\u00a0button, then select\u00a0<b>Settings<\/b>.<\/li>\n<li>In\u00a0<b>Settings, select\u00a0System\u00a0&gt;\u00a0Display\u00a0&gt;\u00a0Graphics.<br \/>\n<\/b><\/li>\n<li>Under\u00a0<b>Custom Options for apps<\/b>, and <b>Add App<\/b>\u00a0select\u00a0<b>Classic App<\/b>\u00a0and then\u00a0<b>Browse<\/b><\/li>\n<li>In\u00a0<b>Browse<\/b>\u00a0search for\u00a0<b>C:Program Files (x86)SteamsteamappscommonFrostpunk2<\/b>, select the\u00a0<b>Frostpunk2BetaShipping.exe<\/b>\u00a0and press\u00a0<b>Add<\/b><\/li>\n<li>Once you add it, click on Frostpunk2 App and then select\u00a0<b>Options<\/b>.<\/li>\n<li>In\u00a0<b>Graphics preference<\/b>, select\u00a0<b>High Performance<\/b>.<\/li>\n<li>Select\u00a0<b>Save<\/b>.<\/li>\n<li>Restart the game.<\/li>\n<\/ol>\n<p>If you are unable to find The Frostpunk2BetaShipping.exe under\u00a0<b>C:Program Files (x86)SteamsteamappscommonFrostpunk2<\/b>\u00a0then you probably have the game installed on another drive like D for example. If that is the case, just switch &#8220;<b>C:<\/b>&#8221; for &#8220;<b>D:<\/b>&#8221; at the beginning of the file path.<\/p>\n<p><b>If you are using an Nvidia Graphics card you can also set your GPU manually using the Nvidia Control Panel. If you do, please follow the steps below:<\/b><\/p>\n<ol>\n<li>Select the\u00a0<b>Start<\/b> button and type in\u00a0<b>Nvidia Control Panel<\/b>. Then open the App.<\/li>\n<li>Under 3D Settings go to\u00a0<b>Manage 3D settings<\/b>.<\/li>\n<li>Open the\u00a0<b>Program Settings<\/b>\u00a0tab.<\/li>\n<li>Add\u00a0<b>Frostpunk2<\/b>\u00a0from the drop-down menu.<\/li>\n<li>Under <b>Specify the settings for this program<\/b>\u00a0scroll to\u00a0<b>OpenGL Rendering GPU<\/b><\/li>\n<li>In the drop-down menu change it from\u00a0<b>Auto-select<\/b>\u00a0to\u00a0<b>Your dedicated Nvidia GPU<\/b><\/li>\n<li>In the lower-right corner select\u00a0<b>Apply<\/b><\/li>\n<\/ol>\n<p><b>Please, make sure you have installed the latest Codec Pack:<\/b><\/p>\n<p>One of the places where you can find them is\u00a0<a href=\"https:\/\/steamcommunity.com\/linkfilter\/?u=https%3A%2F%2Fcodecguide.com%2F\" target=\"_blank\" rel=\"noopener\"><strong>HERE<\/strong>\u00a0<\/a>[codecguide.com]<\/p>\nYou might also try these steps:\n<p><b>1. Repair Visual C++ Redistributables<\/b><\/p>\n<ul>\n<li>Go to Apps &amp; features in Windows (Start Menu \u2192 Settings \u2699 \u2192 Apps).<\/li>\n<li>Under Apps &amp; features find the apps &#8220;Microsoft C++ &lt;version&gt; Redistributable &lt;x86 and x64&gt;&#8221;.<\/li>\n<li>Select the latest Year you see and click Modify.<\/li>\n<li>A dialog will appear, giving you the option to &#8220;Repair.&#8221;<\/li>\n<li>Click Repair and then allow the process to complete.<\/li>\n<li>Repeat steps 3 \u2192 6 for each installation you see going back to version 2012.<\/li>\n<\/ul>\n<p><b>2. Verify the integrity of game files<\/b><\/p>\n<ul>\n<li>Launch the Steam app.<\/li>\n<li>On your Steam launcher, click Library.<\/li>\n<li>Go to the game, right-click on it, and select Properties.<\/li>\n<li>Locate and click Local Files from the left pane.<\/li>\n<li>Now click Verify integrity of game files.<\/li>\n<\/ul>\n<p><b>3. Disable game optimization<\/b><\/p>\n<ul>\n<li>Click on Search and type GeForce experience.<\/li>\n<li>Click on the Gear icon.<\/li>\n<li>From the left pane, select Games.<\/li>\n<li>Remove the checkmark beside Automatically optimize newly added games.<\/li>\n<\/ul>\n<p><b>4. Update the graphics driver<\/b><\/p>\n<ul>\n<li>If you have an\u00a0<b>Nvidia GPU<\/b>, please follow this link:\u00a0<a href=\"https:\/\/steamcommunity.com\/linkfilter\/?u=https%3A%2F%2Fwww.nvidia.com%2FDownload%2Findex.aspx%3Flang%3Den-us\" target=\"_blank\" rel=\"noopener\"><strong>Nvidia Drivers<\/strong>\u00a0<\/a>[www.nvidia.com]<\/li>\n<li>If you have an\u00a0<b>AMD GPU<\/b>, please follow this link:\u00a0<a href=\"https:\/\/steamcommunity.com\/linkfilter\/?u=https%3A%2F%2Fwww.amd.com%2Fen%2Fsupport\" target=\"_blank\" rel=\"noopener\"><strong>AMD Drivers<\/strong>\u00a0<\/a>[www.amd.com]<\/li>\n<li>If you have an\u00a0<b>Intel GPU<\/b>, please follow this link:\u00a0<a href=\"https:\/\/steamcommunity.com\/linkfilter\/?u=https%3A%2F%2Fwww.intel.com%2Fcontent%2Fwww%2Fus%2Fen%2Fdownload%2F785597%2Fintel-arc-iris-xe-graphics-windows.html\" target=\"_blank\" rel=\"noopener\"><strong>Intel Drivers<\/strong>\u00a0<\/a>[www.intel.com]<\/li>\n<\/ul>\n<p><b>5. Modify the Launch Options<\/b><\/p>\n<ul>\n<li>Open the Steam app.<\/li>\n<li>Click Library, go to the game, right-click on it, and click Properties.<\/li>\n<li>Go to General, click Set Launch options, and type: &#8220;-dx12&#8221; or &#8220;d3d12&#8221;<\/li>\n<li>Click OK to save the changes.<\/li>\n<li>Click Close to close the Properties window.<\/li>\n<\/ul>\nIncrease your Virtual Memory.\n<p><b>How to Increase Virtual Memory Windows 11:<\/b><\/p>\n<ol>\n<li>Open the Start menu type in\u00a0<b>Advanced system settings<\/b>\u00a0and press\u00a0<b>Enter<\/b>.<\/li>\n<li>In the\u00a0<b>System Properties<\/b>\u00a0window go to the\u00a0<b>Advanced<\/b>\u00a0tab.<\/li>\n<li>Under the\u00a0<b>Performance<\/b>\u00a0section, click the\u00a0<b>Settings<\/b>\u00a0button.<\/li>\n<li>Click the\u00a0<b>Advanced<\/b>\u00a0tab in the\u00a0<b>Performance Options<\/b>\u00a0window.<\/li>\n<li>Under the\u00a0<b>Virtual Memory<\/b>\u00a0section, click the\u00a0<b>Change<\/b>\u00a0button.<\/li>\n<li>Uncheck the\u00a0<b>Automatically manage paging files size for all drives<\/b>.<\/li>\n<li>Select the\u00a0<b>Custom Size<\/b>\u00a0option.<\/li>\n<li>Specify the initial and maximum size for the paging file in megabytes.<br \/>\n<b>&#8211; Please note:<\/b>\u00a0<i>The Virtual Memory size will differ for everyone. However, usually, you should use a number that&#8217;s one and a half times the total available memory for the &#8220;Initial size&#8221; and three times the available memory for the &#8220;Maximum size.&#8221;<\/i><\/li>\n<li>Click the\u00a0<b>Set<\/b>\u00a0button.<\/li>\n<li>Click the\u00a0<b>OK<\/b>\u00a0button.<\/li>\n<li>Click the\u00a0<b>OK<\/b>\u00a0button again.<\/li>\n<li>Restart your device.<\/li>\n<\/ol>\n<p><i>If you change your mind, you can undo the changes with the same instructions, but on step 6, check the &#8220;Automatically manage paging size for all drives&#8221; option and restart the computer.<\/i><\/p>\n<p><b>How to Increase Virtual Memory Windows 10<\/b><\/p>\n<ol>\n<li>Open\u00a0<b>Settings<\/b>.<\/li>\n<li>Go to\u00a0<b>System<\/b>.<\/li>\n<li>Go to\u00a0<b>About<\/b>.<\/li>\n<li>Go to the\u00a0<b>Advanced system settings<\/b>\u00a0option under the\u00a0<b>Related settings<\/b>\u00a0section.<\/li>\n<li>Go to the\u00a0<b>Advanced<\/b>\u00a0tab.<\/li>\n<li>Go to the\u00a0<b>Settings<\/b>\u00a0button under the\u00a0<b>Performance<\/b>\u00a0section.<\/li>\n<li>Go to the\u00a0<b>Advanced<\/b>\u00a0tab.<\/li>\n<li>Click the Change button under the\u00a0<b>Virtual Memory<\/b>\u00a0section.<\/li>\n<li>Uncheck the\u00a0<b>Automatically manage paging files size for all drives<\/b>\u00a0option.<\/li>\n<li>Select the\u00a0<b>Custom Size<\/b>\u00a0option.<\/li>\n<li>Specify the initial and maximum size for the paging file in megabytes.<br \/>\n<b>&#8211; Please note:<\/b>\u00a0<i>The Virtual Memory size will differ for everyone. However, usually, you should use a number that&#8217;s one and a half times the total available memory for the &#8220;Initial size&#8221; and three times the available memory for the &#8220;Maximum size.&#8221;<\/i><\/li>\n<li>Click the Set button.<\/li>\n<li>Click the OK button.<\/li>\n<li>Click the OK button again.<\/li>\n<li>Restart your device.<\/li>\n<\/ol>\n<p><i>If you change your mind, you can undo the changes with the same instructions, but on step 9, check the &#8220;Automatically manage paging size for all drives&#8221; option and restart the computer.<\/i><\/p>\nIf all the above steps will not help please, disable Intel Hyperthreading:\n<p><b>Enabling or disabling Intel Hyperthreading<\/b><\/p>\n<ol>\n<li>From the\u00a0<b>System Utilities<\/b>\u00a0screen, select\u00a0<b>System Configuration<\/b>\u00a0&gt;\u00a0<b>BIOS\/Platform Configuration (RBSU)<\/b>\u00a0&gt;\u00a0<b>System Options<\/b>\u00a0&gt;\u00a0<b>Processor Options<\/b>\u00a0&gt;\u00a0<b>Intel (R) Hyperthreading Options<\/b>\u00a0and press\u00a0<b>Enter<\/b>.<\/li>\n<li>Select a\u00a0<b>Disabled<\/b>\u00a0setting and press\u00a0<b>Enter<\/b>.<br \/>\n&#8211;\u00a0<b>Enabled<\/b>-Enables the logical processor cores on processors supporting Intel Hyperthreading technology.<br \/>\n&#8211;\u00a0<b>Disabled-Disables the logical processor cores on processors supporting Intel Hyperthreading technology.<br \/>\n<\/b><\/li>\n<li>Press\u00a0<b>F10<\/b>.<\/li>\n<\/ol>\n<p>If you still experiencing this issue after following the steps above please, contact our Player Support\u00a0<strong><a href=\"https:\/\/steamcommunity.com\/linkfilter\/?u=https%3A%2F%2F11bitstudios.com%2Ffaq%2F%3Ffilter_game%3Dthe-thaumaturge\" target=\"_blank\" rel=\"noopener\">HERE\u00a0<\/a><\/strong>[11bitstudios.com]\u00a0or by writing to\u00a0<strong><a href=\"mailto:techsupport@11bitstudios.com\">techsupport@11bitstudios.com<\/a><\/strong><\/p>\n<h3>Recent Articles<\/h3>\n<ul>\n<li><strong><a tabindex=\"0\" title=\"God of War Ragnarok Release Date and Launch Times Unveiled\" href=\"https:\/\/igamemag.com\/god-of-war-ragnarok-release-date-and-launch-times-unveiled\/\">God of War Ragnarok Release Date and Launch Times Unveiled<\/a><\/strong><\/li>\n<li><strong><a title=\"Crafting Mythic Uniques in Diablo 4: Your Legendary Guide\" href=\"https:\/\/igamemag.com\/crafting-mythic-uniques-in-diablo-4-your-legendary-guide\/\" rel=\"bookmark\">Crafting Mythic Uniques in Diablo 4: Your Legendary Guide<\/a><\/strong><\/li>\n<li><strong><a title=\"Five Steam Releases You Probably Overlooked\" href=\"https:\/\/igamemag.com\/five-steam-releases-you-probably-overlooked\/\" rel=\"bookmark\">Five Steam Releases You Probably Overlooked<\/a><\/strong><\/li>\n<\/ul>\n\n","protected":false},"excerpt":{"rendered":"<p>The dreaded &#8220;DirectX 12 not supported&#8221; error in Frostpunk 2 can ruin your gaming experience. Don&#8217;t worry; we&#8217;ve got you covered with quick fixes. This issue has plagued many players since the game&#8217;s beta, preventing them from launching and enjoying the game. Fortunately, the Frostpunk 2 DirectX 12 error solution is simple. Here&#8217;s how to&hellip;<\/p>\n","protected":false},"author":1,"featured_media":15494,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[338],"tags":[],"class_list":["post-18653","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-guides-en-gb"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Quick Fixes for Frostpunk 2&#039;s &#039;DirectX 12 Not Supported&#039; Error!<\/title>\n<meta name=\"description\" content=\"Discover quick fixes for the Frostpunk 2 DirectX 12 error solution. 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